You’ve probably heard this a lot lately:
“Third-party cookies are going.”
“You need to prioritise first-party data.”
“Tracking is changing.”
And if you run paid media, it can feel slightly vague. So let’s strip it back.
In PPC, first-party data is simply:
Information your business collects directly from its own customers and feeds back into ad platforms to improve performance.
That’s it. It’s not bought data or mysterious platform data. It’s your own customer’s information that you can utilise to benefit your marketing efforts.
Examples include:
If your business collected it directly, it’s first-party data.
Because tracking isn’t as clean as it used to be.
When users decline cookies:
PPC is still valuable and it hasn’t stopped working, but now platforms have less clear information to optimise against and first-party data gives them better signals.
Ad platforms are machines that learn and they optimise based on the data you give them.
If you only tell Google Ads: “A form was submitted.”
It will optimise for more form submissions.
But if you upload CRM data and say: “These 50 leads turned into real revenue.”
Now the algorithm understands what success actually looks like. First-party data is basically feedback, and better feedback improves performance.
Here are three simple use cases.
Old way: You retarget website visitors based on cookies.
Problem: If they decline consent, they disappear from your audience.
With first-party data: You can upload customer lists (emails) and retarget that way instead.
You can also create audiences like:
That’s more strategic than “visited page = show ad”.
Instead of building lookalikes from:
You can build them from:
Now you’re telling the platform: “Find me more people like our best customers.”
That improves prospecting quality.
This is the big one for B2B. Google can see that someone filled out a form.
It cannot see whether:
Unless you upload that information.
Once you feed back offline conversions, Google starts optimising for better leads, not just more leads. That’s where first-party data becomes powerful.
No, it’s always been around. What’s changed is how important it is.
As third-party tracking becomes less reliable, the data you own becomes more valuable.
You’re reducing guesswork, improving signal quality, and giving platforms clearer instructions.
Probably not, in our experience, most businesses already collect first-party data. They just don’t use it properly in PPC.
Start simple:
You don’t need perfection, you just need better inputs.
First-party data in PPC isn’t complicated. It’s just using your own customer information to help ad platforms optimise more intelligently.
In a world where tracking is less certain, the businesses that win aren’t the ones with more data. They’re the ones using their own data better.